Privacy Policy
Last updated: July 2026
1. Who we are
Rawabi Al Khaleej Trading Est. (Commercial Registration No. 7002275084), Bldg 3445, Al Imam Faisal Bin Turki Bin Abdullah St., Olaishah Dist., Riyadh 12742, Kingdom of Saudi Arabia, is the controller of personal data collected through this website. This policy is prepared in line with the Saudi Personal Data Protection Law (PDPL).
2. Data we collect
- Enquiry details — name, email address or phone number, and the content of your message when you use the request form, email, phone or WhatsApp.
- Business details — company name, project information, BOQs and specifications you choose to share with us.
The website does not require an account and does not use analytics or advertising cookies.
3. How we use your data
- To respond to enquiries and prepare quotations.
- To fulfil orders, arrange delivery and provide after-sales support.
- To meet legal, accounting and regulatory obligations in the Kingdom of Saudi Arabia.
We do not sell personal data and we do not use it for third-party marketing.
4. Sharing
We share data only where needed to serve you: with logistics providers to arrange delivery, with manufacturers or suppliers to confirm specifications, and with authorities where the law requires. WhatsApp messages are processed by WhatsApp/Meta under their own privacy policy.
5. Retention
Enquiry data is kept for as long as needed to handle your request and any resulting business relationship, and thereafter as required by Saudi commercial and tax record-keeping rules.
6. Your rights
Under the PDPL you may request access to, correction of, or deletion of your personal data, and you may withdraw consent where processing is based on it. Contact us at sales@rawabisolutions.com to exercise these rights.
7. Security
We apply reasonable technical and organisational measures to protect the data you send us. Email and messaging channels are not fully secure; do not send confidential information you are not comfortable transmitting by those means.
8. Changes
We may update this policy from time to time. The version published on this page applies from its "last updated" date.
9. Contact
Privacy questions or requests: sales@rawabisolutions.com.